Yesterday, he had to turn to the computers at the Concord Public Library to get the job done. Without Internet service, he said, “I’m kind of dead in the water.”
Cook was one of thousands of Comcast Corp.. customers in New England and Washington, DC, who were cut off from the Internet for at least three hours, beginning at 8 pm Sunday. For some, the unusual outage extended deeply into Cyber Monday, one of the heaviest days of the year for online shopping. Cook’s service, for example, was not restored until after 3 pm yesterday.
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